Legal and Taxation: Summit Cigars LLC is a secure online cigar retailer. Please note that Summit Cigars does not sell tobacco products to anyone under the age of 21 (or the minimum age in your local jurisdiction, whichever is higher). Note also that it is unlawful to even attempt to purchase cigars below the minimum age. If you are not of legal age, please do not enter our site. All references to “mild”, “medium”, “full” are descriptions of the body and flavor. These categories are not related to health. This site uses EndsVerify Network to verify the age and identity of all purchasing customers, before purchase completion.
Purchases and Refunds: If you are not completely satisfied with your purchase, contact us within 5 days of purchase by calling 833-8-CIGARS. Cigars damaged during shipping to the customer will be replaced or afforded store credit. Please take a photo of the damaged packaging and products. Then immediately email the photos to firstname.lastname@example.org, along with your contact information. Any cigars damaged by the customer cannot be replaced or given store credit. Orders are shipped USPS First Class 2-4 day, Monday through Saturday. Shipping payment is flat rate, to account for shipping and handling cost and supplies. Shipping is free for orders over $95. Orders placed after 2pm on Saturday will not be shipped until the following Monday. Orders are not shipped on Sunday.
This site operates a real-time inventory system. All items posted on the site are in stock, unless otherwise indicated.
Sales Policies: Sale prices are effective while supplies last during sale dates ONLY and CANNOT BE COMBINED with any other sales or offers unless specifically indicated. Summit Cigars will reserve the right to cancel any order with combined or unauthorized coupon codes. Summit Cigars cannot guarantee availability. We reserve the right to limit backorders on sale items. Sale prices ARE NOT RETROACTIVE and are subject to change without any notice.
Technical/Typographical Errors: Mistakes happen and in the event that a product on the website is mistakenly listed or listed at an incorrect price, Summit Cigars LLC reserves the right to cancel and issue a full refund at any time and for any reason.
Preorder Policy: Unless circumstances are out of our hands(distributor delay or error, alien invasion, etc), any preorder that is not shipped with 14 days of committed fulfillment date will can be exchanged for store credit of the equal dollar amount of preorder purchase. This can be done at the request of the consumer by calling 833-8-CIGARS or emailing email@example.com. Any preorder must be paid in full.
Information Collected: Summit Cigars, much like our competitors, gathers and stores a variety of information to make your shopping experience simple. Information including, but not limited to: names, shipping and billing addresses, phone numbers, email addresses, login and password information, and order history. We do not store credit card information on our company database. You can choose not to provide certain information, but this may limit the functionality of your search and future ordering. It may also limit your access to the discounts and promotions available at our store. The information we gather is used for the sole purposes of keeping an accurate account of your purchases and interests in order to improve your shopping experience and future requests. We engage the use of third party sites for a variety of product customization, Rewards Programs, data analysis, web site performance, catalog distribution, marketing and email campaigns, payment processing, fraud protection, and additional e-commerce security. The information we provide these third party companies is authorized only for the services they provide and are not intended for resale.
Notification of Changes: Changes may be made to the statements listed above. If you ever have questions about the above stated policies or changes that are made, please contact us by clicking here.